Chris Voss Teaches The Art of Negotiation
About Course
Learn the art of negotiation from a former FBI hostage negotiator with Chris Voss’s MasterClass. This comprehensive course, offered completely free on Theetay, covers proven techniques to help you navigate everyday negotiations, from salary discussions and customer service interactions to personal relationships. Master powerful communication skills, gain valuable insights into human psychology, and achieve better outcomes in all your dealings. This course is part of our collection of free online courses from platforms like Udemy, Udacity, Coursera, MasterClass, NearPeer, and more. Enroll now and access this free MasterClass course on Theetay.
Course Content
Chris Voss Teaches The Art of Negotiation
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A Message from the Professor
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Tactical Empathy
09:30 -
Mirroring
10:22 -
Labeling
11:27 -
Exercise: Mirroring and Labeling
06:37 -
Mastering Delivery
10:49 -
Case Study: Chase Manhattan Bank Robbery
16:16 -
Body Language & Speech Patterns
09:24 -
Creating the Illusion of Control
11:21 -
Mock Negotiation: Teenager
10:19 -
The Accusations Audit
08:04 -
The Value of ‘No’
11:08 -
Mock Negotiation: Rival
08:00 -
Bending Reality
11:09 -
Bargaining
13:24 -
Mock Negotiation: Salary
11:14 -
Black Swans
10:28 -
Mock Negotiation: “60 Seconds or She Dies”
11:15 -
The Power of Negotiation
03:15
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